In order to offer various services, we at Japan Hardware Co., Ltd. (hereinafter referred to as JHW) collect your personal information. JHW protects personal information and strives to maintain the trust and confidence of its customers. JHW adheres strictly to laws concerning personal information and manages such information appropriately.

1. Acquisition of personal information

Personal information is collected by JHW only by legal and fair means, and no information is collected through any false or unlawful methods.

2. Use of personal information

JHW will not use personal information for the purposes other than those stated below, and the consent of each individual shall be acquired when any information is to be used for purposes not mentioned below.

• Responding to inquiry requests and consultations, as well as mailing of documentation
• Shipping of ordered products
• Providing information related to our products and services

3. Security measures for the protection of personal information

JHW takes all necessary and proper precautions and exercise security management to prevent the leakage, loss, or damage of any personal information in our possession.

4. Entrusting personal information to third parties

Prior to entrusting all or a portion of personal information to a third party, we carry out rigorous investigations of the third party in question and oversee all necessary and proper measures to ensure that the entrusted information is handled safely.

5. Provision of personal information to third parties

JHW will not provide the personal information to any third party without prior consent of each individual, unless required by the Personal Information Protection Law or other legal mandate.

6. Disclosure of or corrections to personal information

JHW will quickly disclose an individual’s own personal information when requested. In such cases, no disclosure will be made unless the individual can prove his or her identity. JHW will work to respond quickly to any requests involving corrections to erroneous information, additions, or deletions after conducting an investigation. In such cases, no disclosure will be made unless the individual can prove his or her identity. Please contact JHW using the information below for any inquiries or requests concerning JHW’s personal information management.

[Contact] Japan Hardware Co., Ltd.
E-mail: info@jhw.co.jp
Telephone number: +08-52-698-3666

7. Our personal information management system

JHW practices proper management of personal information and is constantly working to improve its methods.

8. Changes to this policy

Statements contained in this policy are subject to change. Unless otherwise noted by JHW, changes to this policy will go into effect from the time they are posted on this site.